📞 Call Outcome

📞 Lead Call Outcome

note

Represents the result of a call made during sales or customer interactions.

📝 Fields

• Name – Call outcome label
• Color – Visual indicator for quick identification
• Description – Explanation of the outcome

⚡ Actions

💾 Save

Click Save to store the entry after filling in all details.

🗑️ Delete

Click the Delete icon to remove a saved entry.

Lead Call Outcome Setup

👎 Not Interested Reason

note

Represents the reason why a lead is not interested in a product or service.

📝 Fields

• Name → Title or label of the NI Reason.
• Description → Explains the purpose and content of the NI Reason.

⚡ Actions

💾 Save

Save → Click Save to store the entry after completing details.

🗑️ Delete

Delete → Click the Delete icon in the action column to remove an entry.

Not Interested Reason

info

If you don't find any trash icon to delete the options, that means that option is immutable (you can neither delete nor edit.)